Shipping policy
Order Processing
Orders are typically processed within 1–3 business days.
Shipping Times
Estimated delivery times:
- Australia: 3–10 business days
- United States: 5–12 business days
- Canada: 5–15 business days
- United Kingdom: 5–12 business days
Delivery times are estimates and may vary due to customs, carrier delays, or peak seasons.
Tracking Information
Tracking details will be provided via email once your order has shipped.
Customs and Duties
Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
Lost Packages
If your package appears lost, please contact us and we will work with the shipping carrier to investigate the issue.
Contact:
Email: rosanexllc@gmail.com